FREQUENTLY ASKED QUESTIONS

We’re so sorry if our pieces did not work out for you! We want you to love our products and to love yourself when you wear them. We are happy to offer returns
or exchanges on clothing and accessories within 7 days from the date of your purchase. Please make sure to include the items with their original packaging, tags, and removable bra Pads! We cannot accept returns/exchanges without these!

When you are filling out your return authorization, please select ‘exchange’ and add specifics for the return in the note section. At this time we cannot exchange
one style for another or a different color. We can only exchange for a different size of the same item.

Please make sure that all your information is accurate before checking out. Due to how quickly we print and process orders, we cannot guarantee that we will be able
to change incorrect addresses. If you need to make any address changes, please inform us as soon as possible. The sooner we know, the sooner we can start helping you out with those changes. BombBae cannot be held responsible for orders that are sent to addresses that are incorrectly entered. We are not liable to refund / replace this order

Unfortunately, once an order has been successfully placed it can no longer be modified. If your order has not be shipped, please email us at care@bombae.com
and we would be happy to cancel your order so you can order the correct items. If we are unable to cancel the order before shipment, the customer will be responsible for return shipping of the items. Please note that we cannot combine orders and refund shipping costs

We work to process orders quickly so you can start crushing your goals in style! Our processing time is 5 business days from the day you purchased. Additional processing time is required during peak seasons and launch periods. You will receive a confirmation email when your order is shipped. If your tracking label has been created but your order hasn’t shipped out past five business days, please email us

Unfortunately, once an order is placed, our system does not allow for us to add a discount code and adjust the pricing. If your order has not shipped, please email
us, and we would be happy to cancel the order so you can reorder and use your discount code. Please keep in mind all discount codes are valid for thirty days, no extensions granted.

No one likes to open a package to find a damaged product. If you received product(s) you think are damaged, please email as soon as possible. Please provide multiple photos of the damage and your order number. We will guide you through the process of correcting this issue without any extra charges. Damaged items must be reported to us within 2 days from the date of delivery. Any claims beyond the 2 days will be considered wear and tear, and cannot be replaced.

Of course~ our bad! Your satisfaction and happiness is our top priority. If you received the wrong product(s), please email us as soon as possible. Please include
your order number along with images of the packing slip, incorrect item and the barcode of the bag the wrong item came in. We will guide you through the process of correcting this issue without any of those pesky extra return charges.

We are so sorry we were not able to accommodate an exchange! We process exchanges as inventory allows when we receive the item. If we do not have the item you requested in stock, we will process a refund for you instead. If you requested an exchange but did not leave any information for the exchange, a refund will be processed.

All sale items are final sale. No returns. No exchanges.
*This does not apply to orders discounted using a code.

We process returns and exchanges as we receive them in our warehouse. Please make sure to return the item with its original packaging, tags, and removable bra pads. Any of our pieces being returned or exchanged cannot be accepted without these! Please keep in mind that returns and exchanges may take up to 15 business days to be processed.

• Signs of washing or excessive wrinkling
• Item(s) smelling of smoke, perfume, deodorant, etc
• Excessive animal/human hair, fuzz, lint, etc
• Signs of wear (makeup, stains, smell, etc.)
• Returned without original packaging, tags or removable bra pads.

Shipping fees are nonrefundable.

BombBae cannot be held responsible for unfortunate events such as misplaced, lost or stolen packages, during the time of transit. Under all circumstances, the mail carrier is responsible for all mail pieces that undergo delivery services. If your package has not been delivered, please contact us and we will do our best to help you find your missing package.

We ship worldwide! The international shipping carriers are chosen based on the best shipping experience for the location of delivery. The possible carriers per
shipments are as follows: International-Standard: Includes DHL Global Mail, UPS MI, UPS, DHL Express, FedEx, USPS, typically a 3-14 business day delivery.International-Expedited/Express: Includes UPS, DHL Express, and FedEx, typically a 1-6 business day delivery.

Please allow 7 business days for the funds to return to your account. If you do not see the refund within this timeframe, contact your bank or card issuer. If it has
been more than 15 business days, please contact us, and we will look into the refund for you!